Power On and Fit the Headset

Turn on the headset by pressing the power button.

Put on the headset and adjust the fit:

• Use the wheel on the back of the Elite Strap to tighten it.

• Adjust the top strap for a secure and comfortable fit.

Adjust the lenses for the sharpest image:

• Meta Quest 3: Turn the lens spacing wheel until the image is clear.

• Meta Quest 3S / Meta Quest 2: Gently push the lenses into one of the three preset positions until the image appears sharp.

Launching the realworld one App

Depending on the configuration, you might experience slightly different flows. Below you will find references for both flows.

Shared Mode	Individual Mode
When starting your headset, you might be prompted to set a passcode. If a session is already active and you don’t know the passcode, you can end the session and set a new one.	Open the App library on the right side of the menu bar. Click on the Meta button on your right controller if you cannot see the menu bar.
Start realworld one from the menu in front of you. Click on the Meta button on your right controller if you cannot see the menu.	Start realworld one under For work

Log into your realworld one account by following the on-screen instructions. Navigate to https://rwone.com/login and enter the device code when prompted.

Starting an XR Experience

You can now start any installed experience from the Home or the Community tab.

On the Home tab, you can use Spotlights, Activity, or Recent to quickly join sessions or access featured and recently used content.

To view all available experiences, switch to the Community tab, which lists all installed experiences on your device.

If it is your first time in VR, we recommend first going through our First Steps tutorial before diving into any other VR experience.

Important: To ensure your VR experience starts correctly, allow all permission pop-ups that appear during launch.
If you decline any permissions, the app may not start.

Additional Features

Go to Settings to adjust your language and other profile preferences. If the XR experience supports your selected language, it will automatically use the one set in your profile.

In Contacts, you can join sessions hosted by other users and connect with users from different companies.

To invite other users when creating a session, click on the experience card to get to the session page instead of clicking directly on Enter VR.

Click on the notification icon in the top right corner to accept invites from other users.

FAQ

• I can’t find the "realworld one" app on my headset. What should I do?
  Check the "For Work" section in the app library. If it’s missing, consult your IT department to confirm the app has been installed. For devices not managed through Meta Quest for Business or Intune, the app may be available under the Applications tab in the Meta App library.

• I don’t see any experiences downloaded. What should I do?
  Verify with your IT department or the person who set up the headset that the experiences are installed and updated. For devices not managed through Meta Quest for Business or Intune, experiences may need to be manually installed via the Applications tab in the Meta App library.

• I’m having trouble logging in. Any suggestions?
  Ensure your headset is connected to the internet. Verify that you’re using the correct credentials for your realworld one account. If SSO is enabled, log in using a corporate smartphone or computer to avoid any log in restrictions from personal devices. If needed, reset your password here.

• How do I update the experiences on my headset?
  Updates are typically handled by your IT department. Contact them to confirm that the latest versions of the experiences are installed. If an update was recently published, keep the headset running for a few minutes to get the latest updates. Contact your IT if you want to verify that all available updates have been installed.

• How do I start VR experiences?
  Log into the realworld one app, then navigate to the Community tab to browse and select your experience. Alternatively, check your home page under “Recently Used” or “Spotlights.”

• I received a session invitation. Where can I find it?
  Look for notifications in the bell icon on the top-right of the realworld one app. You can also visit the Contacts page to find the contact who sent the invitation and join the session directly from there.